LEMA Cleaning Services – Terms and Conditions

These Terms and Conditions (“Agreement”) govern the relationship between LEMA (“we,” “us,” or “our”) and the client (“you,” or “your”) for the provision of commercial cleaning services. By engaging our services, you agree to be bound by these terms.

1. Service Agreement

• 1.1 Scope of Work: We agree to provide professional cleaning services as outlined in the service agreement or proposal provided to you. Any additional services requested must be approved in writing and may incur additional charges.

• 1.2 Pricing: The price for our services is based on the scope of work and the frequency of service as agreed upon in your proposal. We reserve the right to adjust our pricing with 30 days’ written notice to account for changes in labor costs, supplies, or other business expenses.

2. Client Obligations

• 2.1 Access: You agree to provide us with safe and unrestricted access to the premises at the scheduled service time. If our team is unable to access the premises, a cancellation fee may apply.

• 2.2 Health and Safety: You are responsible for ensuring a safe working environment for our staff. This includes securing any pets, informing us of any potential hazards, and providing a reasonable temperature for our team to work in. We are unable to handle biohazards, hazardous waste, or bodily fluids.

• 2.3 Preparation: To ensure an efficient and effective clean, we ask that you secure any valuable or fragile items and remove any clutter from surfaces and floors.

3. Payments

• 3.1 Invoicing: Invoices will be issued [insert invoicing frequency, e.g., “monthly,” “after each service,” etc.] and are due within [insert number, e.g., “30,” “15”] days of the invoice date.

• 3.2 Late Payments: A late fee of [insert percentage or amount, e.g., “2%,” “$25”] per month may be applied to overdue balances. We reserve the right to suspend or terminate services for any account with an outstanding balance.

4. Cancellations and Rescheduling

• 4.1 Notice Period: To cancel or reschedule a service, you must provide us with at least [insert number, e.g., “24,” “48”] hours’ notice.

• 4.2 Cancellation Fee: Cancellations made with less than the required notice period may result in a cancellation fee equal to [insert percentage, e.g., “50%,” “100%”] of the scheduled service cost.

5. Damage and Liability

• 5.1 Reporting Damage: While we take the utmost care, accidents can happen. You must notify us in writing of any damage caused by our staff within 24 hours of the service completion.

• 5.2 Liability: Our liability for any damage is limited to the repair or replacement of the damaged item, up to a maximum of the cost of the service provided. We are not liable for damage to items that were not properly secured or for pre-existing damage, wear and tear, or items of sentimental or irreplaceable value.

6. Confidentiality

• We agree to maintain the confidentiality of all information related to your business that we may encounter during our service. We will not disclose any such information to third parties without your prior written consent, except as required by law.

7. Termination

• 7.1 Termination by Either Party: Either party may terminate this Agreement with [insert number, e.g., “30,” “60”] days’ written notice.

• 7.2 Termination for Cause: We reserve the right to terminate this Agreement immediately if you fail to meet your obligations under these terms, including late payments, creating an unsafe work environment, or breach of confidentiality.

8. Governing Law

• This Agreement shall be governed by and construed in accordance with the laws of Florida.

9. Legal Notice Regarding Images on this Website

The photographic images published on this website were taken during the performance of actual services by Lema Agency LLC personnel in the state of Florida. These services were provided as a subcontractor or external supplier for other contracting companies.

• The images are intended solely to illustrate the work, experience, and quality of services provided by Lema Agency LLC, without implying any official representation, direct affiliation, approval, endorsement, or ongoing commercial association with the companies under whose name the work was performed.
• Lema Agency LLC declares that these images were taken exclusively for the purposes of documentation and promotion of its operational capabilities, without infringing on intellectual property rights or trademarks. Sensitive details that could directly identify clients, brands, or other elements protected by confidentiality or third-party ownership have been omitted, edited, or protected.
• In accordance with the laws in force in the state of Florida, including Chapter 540.08 of the Florida Statutes on the unauthorized use of names or images, this content does not constitute fraudulent representation nor does it seek to obtain undue benefits through the name, logo, or reputation of third parties.
• If you believe that any image posted violates specific rights, you may contact us via email at marketing@lemaagency.com to review and, if appropriate, proceed with its modification or removal.

• If you have any questions about these Terms and Conditions, please contact us at:

marketing@lemaagency.com

lemaagency.com

+1 (321) 279-0169