LEMA Privacy Policy

This Privacy Policy describes how LEMA (“we,” “us,” or “our”) collects, uses, and protects your personal information when you use our services. By using our services, you agree to the terms of this policy.

1. Information We Collect

We may collect personal information that you provide to us directly, such as when you request a quote, schedule a service, or contact us. This information may include:

• Contact Information: Name, company name, email address, phone number, and physical address.

• Service Information: Details about your cleaning needs and preferences.

• Payment Information: If you make a payment, we may collect billing and payment details.

We may also collect information automatically when you visit our website or interact with our online content, such as your IP address, browser type, and device information.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and manage our cleaning services.

• To communicate with you about your service requests and appointments.

• To send you invoices, updates, or promotional materials.

• To improve our services and customer experience.

• To comply with legal obligations.

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third parties who assist us in operating our business, such as:

• Service Providers: Subcontractors or partners who help us deliver our cleaning services.

• Payment Processors: Companies that securely handle payment transactions.

These third parties are obligated to keep your information confidential and are not permitted to use it for any other purpose. We may also disclose your information if required by law or to protect our rights and property.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet can be guaranteed to be 100% secure.

5. Your Choices

You have the right to:

• Access and Update Your Information: You can request to review and correct the personal information we have on file for you.

• Opt-Out of Communications: You can unsubscribe from our marketing emails at any time by following the instructions in the email.

6. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new policy on our website. Your continued use of our services after any changes indicates your acceptance of the updated policy.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

marketing@lemaagency.com

lemaagency.com

+1 (321) 279-0169